Carelli International Corporation
IMPORTANT: THE FOLLOWING WARRANTY APPLIES EXCLUSIVELY TO PUZZLEDESK SERIES BX PRODUCTS MANUFACTURED BY CARELLI INTERNATIONAL CORPORATION.
General Information
All Carelli branded products are shipped with a product-specific warranty and therefore take precedence over the limited warranty policy set forth herein. Refer to the warranty information and other supporting documentation that came with your product. To receive information concerning the warranty in effect for a particular product, including its limitations and exclusions, before you purchase, call 1-800-498-8868 (select 1121 for Customer Service) between the hours of 9 a.m. and 6 p.m. Pacific Standard Time Monday through Friday.
Product Warranty for Puzzledesk series BX products
10 YEAR LIMITED WARRANTY
In an effort to provide our customers with the highest level of product satisfaction, each Puzzledesk component has been thoroughly inspected to assure its quality and dependability. Puzzledesk series BX products are warranted to the original purchaser-owner against defects in materials and workmanship for a period of ten (10) years from date of purchase. This warranty does not apply to any product finish since its condition will diminish through normal use. Certificate of authenticity and/or proof of purchase may be requested should warranty service be required.
Within the warranty period, a defective component will be repaired or replaced at our option and expense, provided that product failure or damage is not a result from any of the following conditions: (1) damage caused by accident, unreasonable use or neglect; (2) damage occurring during shipment (such claims must be presented to the carrier); (3) failure to use and/or assemble the product within the guidelines as outlined in the product specifications and/or assembly instructions; (4) where a serial number has been effaced, modified, or removed. All shipping related charges are to be prepaid by the purchaser-owner. If the necessary repairs are not covered under warranty, or if the component(s) is deemed not in need of repair, all applicable charges for examination and shipping related costs will be charged to the purchaser-owner. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular application. Carelli International Corporation assumes no warranty liability in connection with any product other than as specified herein and shall in no event be liable for incidental, consequential or commercial loss or damages of any kind.
Non-Carelli-branded products and accessories
Non-Carelli-branded/Third-party products are sold "AS IS," but may be accompanied by their manufacturers' standard warranties. "AS IS" products are sold as is, where is, and with all faults, and without express or implied warranties from the Carelli Design Store or Carelli International Corporation. If you have questions about any manufacturers' warranties that accompany such products, please contact the Third-party manufacturer directly.
Products sold through the Carelli Design Store website which does not bear the Carelli brand name are serviced and supported exclusively by their manufacturers in accordance with the terms and conditions packaged with the product(s). Please contact the manufacturer directly for technical support for such products.
Revised September 2005
Publication Ref. 9091.9281 EN form PWAR 9281.1/V929
Refer to Terms of Use for guidelines concerning the use of Carelli International Websites.
Premium grade materials
Each Puzzledesk is made to exacting precision using multiple thin layers of select premium grade natural hardwood, and then finished with a specially developed hard non-reflective coating. Some variations and imperfections may exist and are normal due to characteristics of the natural materials.
If you would like to receive Product Care and Maintenance
information by phone, our Support Teams are available
to assist you by calling Toll-free 1-800-498-8868
between the hours of 9 a.m. and 6 p.m. Pacific Standard
Time Monday through Friday, or online anytime (24/7)
at www.carellidesign.com
Ways
to Contact Us
Research Behind the Product
(Press Members only)
Puzzleware at Carelli Design
Take a look into the GIAN team design studios responsible
for creating the Puzzledesk series BX with this video
(3.5MB QuickTime). Requires Quicktime, QuickTime is
a free download direct from Apple. Download Apple QuickTime
Why
Puzzledesk Desking?
Download information about the research behind the product.
(2.8MB PDF) Adobe's Acrobat Reader is required for viewing
PDF files and available as a free download direct from
Adobe. Download Adobe Acrobat Reader
Literature
Puzzledesk series BX brochure (fast print html version)
Puzzledesk series BX specifications (fast print html version)
Hardwood Finishes
Compare hardwood combinations (make your Puzzledesk personal)
Care and Maintenance
User Care and Maintenance Hints
Warranty
View
Puzzledesk series BX warranty information (all models)
News at Carelli Design
Journalists are granted access privileges into our Press Members Website. When logged in, those permitted are able to view and obtain current press release materials on past projects as well as projects currently under development. Journalists are urged to contact Press Member Services for information concerning available projects, project ID’s and password keys.
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News at Carelli Design
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Awards from the Industrial Designers Society of America,
the International Interior Design Association, the American
Institute of Architects, and many others have supported
our contributions to industrial product design. We continue
to be committed to developing products and solutions
that meet the demands of our clients while appealing
to the emotional desires of consumers. We are equally
committed to bigger issues—humanity, equality,
and bettering the world we live in.
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