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Getting help with warranty service
Carelli
branded products
If you discover what you believe is a product defect
with any Carelli-branded product, please call 1-800-464-2800
(select 1121 for Customer Service) between the
hours of 9 a.m. and 6 p.m. Pacific Standard Time Monday
through Friday. For information about product warranties,
refer to the warranty information and other supporting
documentation that came with your product (See our Product
Warranty for specific information about product
warranties).
Non-Carelli branded/Third-party products
If you discover what you believe is a product defect
with any Third-party product, please contact the Third-party
manufacturer directly for information concerning applicable
warranties. Products sold through the Carelli Design
Store website which does not bear the Carelli brand
name are serviced and supported exclusively by their
manufacturers in accordance with the terms and conditions
packaged with the product(s). The Standard one-year
Limited Warranty for online purchases through the Carelli
Design Store does not apply to products that are not
Carelli branded, even if packaged or sold with Carelli
branded products. Please contact the manufacturer directly
for technical support for such products.
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Technical
support worldwide
We provide technical assistance free of charge on all
products we manufacture. We also have affiliates that
provide product technical support in areas outside established
regions of distribution.
Locate
parts and accessories
Authorized Resellers are able to purchase products direct online. Items are shipped worldwide from various fulfillment centers—fast.
Works showcase
Just browsing? Check out our Works Showcase. We provide a small assortment of past and present works online for public view.
Authorized
reseller network
Products are made available through a global network
of authorized dealers and online resellers. Actual channels
of distribution and fulfillment vary by product.
Partners
worldwide
Carelli International maintains operations, distribution, licensees and joint
venture partnerships in more than 40 countries, including Europe, Asia/Pacific,
Middle East, Africa, and Latin America. Our Corporate Headquarters are located
in Irvine, California, USA, with manufacturing facilities located in the United
States, Europe and Asia/Pacific.
EuroSystem
Technology
EuroSystem Systems & Technology, a subsidiary of Carelli International, specializes in the design, manufacture and distribution of ultra high-end commercial reverse osmosis purification for the medical, pharmaceutical and food service industry.
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