Carelli International Websites
We respect your privacy:
Carelli International (“CI”) and its subsidiaries
respect your privacy and are committed to protecting
it. CI provides this Privacy Statement to inform you
you can make about the way your information is collected
online and how that information is used. We've structured
our websites so that, in general, you can visit CI on
the Web without identifying yourself or revealing any
personal information. We make this notice readily available
on our home page and at the bottom of most CI Web pages.
Some CI Web pages are P3P-enabled, which allows you
additional control over your personal information.
Items covered by this privacy statement:
Types of information we collect
How we use your information
Who we share your information with
Your privacy preferences and opting-out
Your information and third-party companies
Access to and accuracy of your information
Keeping your information secure
Changes to this Statement
Ways to contact us
ONLINE PRIVACY STATEMENT
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all CI-owned websites
and domains, and subsidiaries ("CI websites.").
Links to non-CI websites
Some CI websites may provide links to third-party websites
for your convenience and information. If you access
those links, you will leave the CI website. CI does
not control those Sites or their privacy practices,
which may differ from CI's. We do not endorse or make
any representations about third-party websites. The
personal data you choose to give to unrelated third
parties is not covered by the CI Privacy Statement.
company before submitting your personal information.
Some third-party companies may choose to share their
personal data with CI; that sharing is governed by that
2. Types of information we collect
This Privacy Statement covers personal information,
non-personal data collection and aggregate reporting.
Personal information is information that is associated
with your name or personal identity. CI uses personal
information to understand better your needs and interests
and to provide you with better service. Once you choose
to provide us with personal information, you can be
assured it will be used only to support your customer
relationship with CI. We take seriously the trust you
place in us. CI will not sell, rent or lease your personal
information to others.
On some CI websites, you can order products or services,
apply for an open account credit, request information,
subscribe to marketing or support materials, register
yourself or your CI products, or apply for a job at
CI. The types of personal information you provide to
us on these pages may include name, address, phone number,
email address, user ID and passwords, billing and transaction
information, credit card information, contact preferences,
educational and employment background, and job interest
data. If you apply for an open account credit, we will
ask you to provide additional information, social security
number and banking information. This information will
be used by our financial service providers in determining
whether to extend you credit.
To personalize our websites, and improve our products
and services, we may also ask you to provide us with
information regarding your personal or professional
interests, demographics, and experiences with our products
or services. Providing this additional information is
Non-personal information refers to data concerning
usage and service operations that are not associated
with a specific personal identity. CI collects and analyzes
non-personal information to evaluate how visitors use
the CI websites.
Non-personal data we collect may include the pages
visited on the CI websites, unique URLs visited within
the CI websites, browser type and IP2 address. Most
non-personal data is collected via cookies or other
beacons and other technologies for data analysis and
personalization services. CI also places ads on other
3. Children's privacy
CI is committed to protecting the privacy needs of
children and we encourage parents and guardians to take
an active role in their children's online activities
and interests. CI does not knowingly collect information
from children under the age of 13 and CI does not target
its websites to children under 13.
4. How we use your information
CI uses your personal information to provide you with
services and to help us better understand your needs
and interests. Specifically, we use your information
to help you complete a transaction or order, to communicate
with you, to provide service and support, to update
you on services and benefits, to personalize promotional
offers and to personalize some CI websites. Occasionally
we may also use your information to contact you for
market research regarding CI products or services. We
will give you the opportunity to choose your privacy
preferences regarding such communications (see section
7, "Your privacy preferences and opting out").
Credit card information is used only for payment processing
and fraud prevention. Sensitive personal information
is collected only to facilitate our financial service
providers' credit decisions and will be shared with
them only with your permission. Credit card information
and sensitive personal data are not used for any other
purpose by our financial services providers or CI and
will not be kept longer than necessary for providing
the services, unless you ask us to retain your credit
card information for future purchases.
Personal data collected online may also be combined
with information you provide CI through other sources
such as product registration, call centers or public
events such as trade shows or seminars.
Personal data given to CI may be transferred across
state and country borders for the purposes of data consolidation,
storage and simplified customer information management.
Non-personal data is aggregated for reporting about
CI website usability, performance and effectiveness.
It is used to improve the customer experience, usability
and Site content.
5. Who we share your information with
CI will not sell, rent or lease your personal information
to others. CI will not share your personal information
with third parties except in responding to your requests
for products or services. Your permission will be requested
when you submit your information. CI shares customer
information across CI-owned business entities and companies
working on our behalf, but only as described above in
"How we use your information."
CI contracts with third-party service providers and
suppliers to deliver complete products, services and
customer solutions described in "How we use your
information." Suppliers and service providers are
required to keep confidential the information received
on behalf of CI and may not use it for any purpose other
than to carry out the services they are performing for
CI. These service providers may change or we may contract
with additional service providers to better accommodate
our customers. CI will not share personal information
with any other third parties without your permission,
unless required by law enforcement action, subpoena,
or local law.
CI or its related entities could merge with or be acquired
by another business entity or some or all of their respective
assets could be acquired. If such a combination or acquisition
occurs, CI will make every reasonable effort to notify
you in the event we share with the merging or acquiring
entity some or all of your personal information to continue
6. Your choices
CI gives you the choice of receiving a variety of information
that complements our products and services. You can
subscribe to receive certain products or services specific
information and CI’s “eNEWS” publication.
CI’s eNEWS publication and communications may
include new product information, special offers, or
an invitation to participate in market research. We
give you a choice regarding delivery of CI’s eNEWS
publication and communications by postal mail, email
and telephone. You can make or change your choices at
the data collection point or through Account Manager
(CI's online customer registration tool). Please refer
to section 7 for further instructions. We will make
every effort to honor your preferences. This option
does not apply to communications for the purpose of
administering order completion, contracts, support,
or product safety warnings.
7. Your privacy preferences and opting-out (unsubscribing)
Non-subscription services; CI will not use your personal
information for a different purpose than the one stated
when you provided your data. Examples of unrelated uses
include sending communications about special offers,
product information, and marketing messages. You can,
however, choose to subscribe, or unsubscribe anytime
to these types of non-subscription communications by
following the instructions below.
Subscription services; You can make your choice regarding
these communications by using Member Services to set
your privacy preferences, which are applicable across
all CI websites. Existing subscribers who no longer
desire to receive communications (such as eNEWS updates)
may unsubscribe online via Account Manager anytime 24/7
or may use any of the following methods:
Select the email "opt-out" or "unsubscribe"
link, or follow the opt-out instructions included in
each subscription communication.
Return to the Web page(s) where you originally registered
your preferences and follow the opt-out instructions.
8. Your information and third-party companies
Certain CI services are linked with those from unrelated
third-party companies, some which offer you the option
to share with both CI and the third party personal data
you provide. Examples include the ability to register
products from multiple vendors from a single CI Web
page, to request communications from CI marketing or
solution partners, or to enable order completion through
a Reseller. We will not share your personal information
with those third-party companies unless you make that
9. Access to and accuracy of your information
CI strives to keep your personal information accurate.
We have implemented technology, management processes
and policies to maintain customer data accuracy. We
will provide you with access to your information, including
making reasonable efforts to provide you with online
access and the opportunity to change your information.
To protect your privacy and security, we will also take
reasonable steps to verify your identity, such as a
password and user ID, before granting access to your
data. Certain areas of CI's websites may limit access
to specific individuals through the use of passwords
and other personal identifiers.
The most effective way to view and change your personal
information is to return to the Web page where you originally
submitted your data and follow the instructions on that
Web page or use CI Passport.
10. Keeping your information secure
CI is committed to protecting the information you provide
us. To prevent unauthorized access or disclosure, to
maintain data accuracy, and to ensure the appropriate
use of the information, CI has in place appropriate
physical and managerial procedures to safeguard the
information we collect.
Our servers employ the latest Secure Socket Layer (SSL)
encryption protocols when collecting or transferring
sensitive data such as credit card information. SSL
encryption is designed to make the information unreadable
by anyone but us. This security measure is working when
you see either the symbol of an unbroken key or closed
lock (depending on your browser) located on the bottom
of your browser window.
11. Changes to this Statement
If there are updates to the terms of CI's Online Privacy
Statement, we will post those changes and update the
revision date in this document, so you will always know
what information we collect online, how we use it, and
what choices you have.
12. Ways to contact us
We value your opinions. If you have comments or questions
1. A URL (Uniform Resource Locator) is the global address
of documents and other resources on the World Wide Web.
For example, http://www.carellidesign.com is the URL
for CI's U.S. home page for Carelli Design.
2. An IP address is an identifier for a computer or
device on a Transmission Control Protocol/Internet Protocol
(TCP/IP) network, such as the World Wide Web. Networks
use the TCP/IP protocol to route information based on
the IP address of the destination. In other words, an
IP address is a number that is automatically assigned
to your computer whenever you are surfing the Web, allowing
Web servers to locate and identify your computer. Computers
require IP addresses in order for users to communicate
on the Internet, browse and shop.
Revised January 2012
Publication Ref. 9391.3811 EN form 3811.1/V931
Refer to Terms
of Use for guidelines concerning the use of Carelli
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