Customer Service
Fast Answers to Frequently Asked Questions

Payments by Check or Money Order

We will accept a cashier's check or money order as a valid form of payment. Personal or business checks are not accepted. The cashier's check or money order must be payable to Carelli International Corporation. We ask that you include your online order confirmation number or a copy of your order. Please mail your payment to:

Carelli International Corporation
One Park Plaza
Irvine, California 92614-5987

Payments must be received within ten (10) calendar days from your order date or the order will be canceled. Please allow two (2) business days for order processing upon receipt of your payment.

Additional Resources

Technical Support Worldwide

We provide technical assistance free of charge on all products we manufacture. We also have affiliates that provide product technical support in areas outside established regions of distribution.

Locate Parts and Accessories

Authorized Resellers are able to purchase products direct online. Items are shipped worldwide from various fulfillment centers—fast.

Works Showcase

Just browsing? Check out our Works Showcase. We provide a small assortment of past and present works online for public view.

Authorized Reseller Network

Products are made available through a global network of authorized dealers and online resellers. Actual channels of distribution and fulfillment vary by product.

Partners Worldwide

Carelli International maintains operations, distribution, licensees and joint venture partnerships in more than 40 countries, including Europe, Asia/Pacific, Middle East, Africa and Latin America. Our corporate headquarters are located in the United States, in Irvine California, with manufacturing facilities located in the United States, Europe and Asia/Pacific.

EuroSystem Technology

EuroSystem Systems & Technology, a subsidiary of Carelli International, specializes in the design, manufacture and distribution of ultra high-end commercial reverse osmosis purification for the medical, pharmaceutical and food service industry.