Carelli International Corporation
IMPORTANT: STANDARD WARRANTIES APPLY EXCLUSIVELY TO PRODUCTS MANUFACTURED BY CARELLI DESIGN OR CARELLI INTERNATIONAL CORPORATION. THEY ARE NOT APPLICABLE TO DESIGN AND DEVELOPMENT SERVICES PROVIDED BY CARELLI DESIGN OR CARELLI INTERNATIONAL, NOR PRODUCTS AND SERVICES PROVIDED BY EUROSYSTEM SYSTEMS AND TECHNOLOGY, WHICH NECESSITATE SPECIFIC WARRANTIES.
All Carelli branded products are shipped with a product-specific warranty and therefore take precedence over the Standard one-year Limited Warranty policy set forth herein. Refer to the warranty information and other supporting documentation that came with your product. Our Standard one-year Limited Warranty applies to items such as replacement parts, components and accessories, and is in force only when no other associated warranties exist. To receive information concerning the warranty in effect for a particular product, including its limitations and exclusions, before you purchase, call 1-800-498-8868 (select 1121 for Customer Service) between the hours of 9 a.m. and 6 p.m. Pacific Standard Time Monday through Friday.
Ways to contact us for assistance concerning product warranty issues
STANDARD LIMITED WARRANTY
Limited Warranty on products manufactured by Carelli International (“CI”). Unless otherwise indicated in writing, or otherwise specified in an amendment by CI, products are warranted to the original Customer against defects in materials and workmanship for a period of one (1) year from date of delivery. CI's obligations under the warranty are limited to repairing, replacing, or giving credit of, at its option and at any of its distribution centers, providing that the product failure or damage was not a result from any of the following conditions:
(1) damage caused by accident, unreasonable use or neglect;
(2) damage occurring during shipment (claims must be presented to the shipper);
(3) Customer's attempt to use any product beyond its capacity defined under manufacturer's specification guidelines or parameters;
(4) damage resulting from improper use or installation, or repair by someone other than authorized service personnel;
(5) use of any parts other than original manufacturer's replacement parts;
(6) damage resulting from ordinary wear and tear, and;
(7) where a serial number has been effaced, modified, or removed.
All transportation costs incurred in shipping products to or from CI's Distribution Center shall be at the Customer's expense. If the necessary repairs are not covered under warranty, all applicable charges for repairs and examination will be charged to Customer. The aforementioned provisions do not extend the original warranty period of the product repaired or replaced by CI. In some cases, provisions of the warranty apply only when the product warranty Registration Card is returned as required by the Manufacturer(s).
THE LIMITED WARRANTY OF CI IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED, STATUTORY OR IMPLIED, INCLUDING THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND OF ALL OTHER LIABILITIES OR OBLIGATIONS ON CI'S PART, INCLUDING LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES ON THE PART OF CI WITH RESPECT TO THE SALE OR USE OF THE PRODUCTS WARRANTED, AND CI NEITHER ASSUMES NOR AUTHORIZES ANY PERSON, REPRESENTATIVE OR AGENT TO ASSUME FOR IT ANY OTHER LIABILITIES IN CONNECTION WITH THE SALE OF ANY PRODUCTS. THE LIMITED WARRANTY MAY NOT BE VERBALLY CHANGED OR MODIFIED BY ANY REPRESENTATIVE OR AGENT OF CI.
Disclaimer of CI's warranty or products manufactured by other manufacturers. Products not manufactured by CI are covered, if at all, by the original manufacturer's warranty, copies of which are available at Customer's request. CI makes no warranty or representation whatsoever, expressed or implied, with respect to products not manufactured by CI.
The validity, performance and construction of these terms and all sales hereunder shall be governed by the laws of the state of California.
Revised October 2022
Publication Ref. 9891.9281 EN form SWAR 9281.1/V817